Effective date: 10 February 2026
Last updated: 10 February 2026
Ceg Designs UK ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website https://cegcoaching.com or engage with our services.
This policy is provided in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR).
1. Who We Are
Ceg Designs UK is a graphic design agency based in Cardiff, Wales. For the purposes of data protection law, we are the data controller.
- Business name: Ceg Designs UK
- Address: 15 Neptune Ct, Vanguard Way, Cardiff CF24 5PJ
- Registered office: 181 Steele Road, N17 6YA, London, United Kingdom
- Email: info@cegcoaching.com
- Phone: 07827 618096
2. Information We Collect
We may collect and process the following types of personal information:
- Identity data: First name, last name, job title
- Contact data: Email address, telephone number, postal address
- Technical data: IP address, browser type and version, time zone setting, browser plug-in types, operating system and platform, and other technology on the devices you use to access this website
- Usage data: Information about how you use our website and services
- Communications data: Any information you provide when you contact us, including via our contact form, email or telephone
- Marketing data: Your preferences in receiving marketing from us
3. How We Collect Your Information
We collect information through the following methods:
- Direct interactions: When you fill in our contact form, send us an email, call us, or engage our services
- Automated technologies: As you navigate our website, we may automatically collect technical data about your equipment, browsing actions and patterns using cookies and similar technologies
- Third parties: We may receive personal data from analytics providers (such as Google Analytics), advertising networks and search information providers
4. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To respond to your enquiries and provide you with the information or services you have requested
- To perform a contract we have entered into with you, or to take steps at your request before entering into a contract
- To send you marketing communications where you have given your consent or where we have a legitimate interest to do so
- To improve our website, services and customer experience
- To administer and protect our business and website, including troubleshooting, data analysis, testing and system maintenance
- To comply with legal obligations
5. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases for processing your personal data:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to our newsletter)
- Contract: Where processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
- Legitimate interests: Where processing is necessary for our legitimate interests (e.g., to improve our services) and your rights do not override those interests
- Legal obligation: Where processing is necessary for us to comply with the law
6. Cookies
Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when browsing and also allows us to improve our site. Cookies are small text files that are placed on your device by websites that you visit.
We use the following types of cookies:
- Strictly necessary cookies: Required for the operation of our website
- Analytical/performance cookies: Allow us to recognise and count the number of visitors and see how visitors move around our website
- Functionality cookies: Used to recognise you when you return to our website and personalise content for you
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of this website may become inaccessible or not function properly.
7. Data Sharing
We do not sell your personal data to third parties. We may share your personal data with the following categories of recipients:
- Service providers: Third parties who provide IT, system administration, web hosting and email services
- Professional advisers: Lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services
- HMRC, regulators and other authorities: Who require reporting of processing activities in certain circumstances
- Analytics providers: Such as Google Analytics, to help us analyse how our website is used
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
8. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed in an unauthorised way. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
9. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation.
Typically, we retain client project data for up to 6 years after the completion of a project. Contact form submissions are retained for up to 2 years.
10. Your Rights
Under UK data protection law, you have the following rights:
- Right of access: You can request a copy of the personal data we hold about you
- Right to rectification: You can ask us to correct inaccurate or incomplete personal data
- Right to erasure: You can ask us to delete your personal data in certain circumstances
- Right to restrict processing: You can ask us to restrict the processing of your personal data in certain circumstances
- Right to data portability: You can request the transfer of your personal data to you or to a third party in a structured, commonly used, machine-readable format
- Right to object: You can object to the processing of your personal data where we are relying on a legitimate interest
- Right to withdraw consent: Where we rely on consent, you can withdraw your consent at any time
To exercise any of these rights, please contact us at info@cegcoaching.com. We will respond to your request within one month.
11. Third-Party Links
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
12. Children's Privacy
Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected information from a child under 16, please contact us immediately.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page with a revised "last updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
14. How to Contact Us
If you have any questions about this Privacy Policy, your personal data, or wish to exercise any of your rights, please contact us:
- Email: info@cegcoaching.com
- Phone: 07827 618096
- Post: Ceg Designs UK, 15 Neptune Ct, Vanguard Way, Cardiff CF24 5PJ
- Registered office: 181 Steele Road, N17 6YA, London, United Kingdom
15. Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
We would, however, appreciate the opportunity to deal with your concerns before you approach the ICO, so please contact us in the first instance.